Cross Team Collaboration Restored

PART 3

We are continuing to make progress on collaboration—and now we are starting to see real, measurable changes.

What once felt somewhat fragmented is becoming more connected. Teams are communicating better, supporting each other more naturally, and working together more effectively.

So, what sparked this change?

One of the drivers behind this progress has been the addition of younger associates over the past couple of years. They are more accustomed to working in groups, sharing ideas, and helping each other. That mindset has had a positive influence on the broader team.

To build on this, I started meeting with them briefly at the end of each day. These are short, informal check-ins where each person shares what they worked on.

Over time, this created visibility.

People now have a better understanding of what others are working on—and that awareness is leading to action.

We are starting to see associates step in to help each other without being asked. Communication is improving, and teams are becoming more aligned. Collaboration is becoming more natural.

As this approach spreads across the organization, we are seeing:

  1. Better teamwork
  2. We meet together and resolve any issues
  3. More focus on meeting customer expectations

We still have work to do, but the direction is clear.

This experience continues to reinforce an important point: When people are informed, connected, and encouraged to contribute, collaboration begins to happen naturally.

  • Part 1 - How do we fix collaboration issues?
  • Part 2 - Need to improve culture for collaboration to result.

AGORA Culture Update

AGORA’s culture has undergone a meaningful transformation. Over the past period, we deliberately emphasized the importance of collaboration—first within individual teams, and then across teams. This was not an overnight change. It required patience, consistency, and continuous guidance. We had to regularly remind teams when to collaborate, how to collaborate, and why it mattered.

Gradually, this effort paid off. Teams began to recognize the real potential of collaboration: better solutions, faster problem-solving, and outcomes that are far stronger than working in silos. What has emerged is a more agile AGORA—one where teams move quicker, support one another, and think beyond their own boundaries.

Today, teams genuinely appreciate how collaboration has made their work easier and more effective, while also helping them meet broader company goals. There is a growing sense of ownership and alignment across the organization. People are not just doing their jobs—they are learning new skills, expanding their perspectives, and taking pride in being part of something larger.

I am confident that AGORA will continue this path. The culture of collaboration is no longer something we need to push; it is becoming part of who we are. Teams are embracing the mindset of Team AGORA, and that shared commitment is setting us up for sustained success.